FAQS

FAQs

Here are some frequently asked questions to help you get the best customer experience. For any additional queries, you can contact us at gripnoxx@gmail.com or WhatsApp at 9368308974.

Q1: What products do you sell on Gripnox.com?
A1: We offer quality home workout gear, including yoga belts, resistance bands, hip belts, pedal pullers, slimming belts, and other fitness training equipment for men and women.

Q2: How can I place an order?
A2: Simply browse our website, select the products you want, and proceed to checkout. No account creation is required.

Q3: What payment methods do you accept?
A3: We accept Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) across India. All payments are secure and reliable.

Q4: Do you offer Cash on Delivery (COD)?
A4: Yes, COD is available for all orders within India.

Q5: How can I track my order?
A5: Once your order is shipped, you can track it using our Track Order page. You will receive your tracking details via email.

Q6: How long does delivery take?
A6: Orders are usually delivered within 3–7 business days depending on your location.

Q7: Is shipping free?
A7: Yes, all orders on Gripnox.com come with free shipping across India.

Q8: What is your return and refund policy?
A8: We provide a 7-day easy return policy. If you are not satisfied with your purchase, request a return within 7 days, and you will receive a full refund.

Q9: Can I cancel my order?
A9: Orders can be cancelled only before they are shipped. Contact our customer support immediately if you wish to cancel.

Q10: Are Gripnox products durable?
A10: Yes, our products are designed to be grippy, durable, and sweat-proof, ensuring long-lasting performance during workouts.

Q11: Can I change my shipping address after placing an order?
A11: Once an order is confirmed, the shipping address cannot be changed. Please check your address carefully at checkout.

Q12: Do you have a physical store?
A12: No, Gripnox operates exclusively online. All purchases are made through our website for a convenient shopping experience.

Contact Us:
Email: gripnoxx@gmail.com
WhatsApp: 9368308974
Working Hours: Monday–Saturday, 10 AM – 6 PM